Code of Conduct
Last updated
Last updated
The Co-operative’s Principles
These principles set out the parameters within which all employees, volunteers and directors at the Cable are required to work and relate to each other and the Cable’s external stakeholders. These are the behaviours we encourage to create a positive and supportive working environment. Infringing these principles may result in disciplinary proceedings.
Creating a positive atmosphere:
Contribute to the working environment with a positive and productive atmosphere, both in person and online.
Use active listening, especially when a discussion gets heated.
Abide by a clear and inclusive decision-making process; to be decided within working groups based on an agreed co-operative-wide template.
Behave respectfully around others with different ideas and ways of working.
Every effort should be made to meet agreed team targets and objectives by the deadline.
Each working group has a responsibility to keep other groups up to date with the progress of its work.
Take every opportunity to acknowledge, appreciate and praise the work of colleagues.
Nurture constructive relationships between staff and with and between volunteers.
Actively take responsibility for the use and tidiness of the office space.
When an issue arises:
When an issue arises, it should be addressed specifically, frankly and openly, as well as respectfully, promptly and face to face. This should be arranged in a private space for a convenient time for all who are involved.
If you want to discuss your feelings, hold a face-to-face meeting. Expressing feelings in emails can make things worse. Use emails to record and share any agreements reached when you have met to discuss your feelings.
Keep assumptions in check and question where they are coming from and whether they are helpful in complying with the Cable’s principles.
Deal with internal and external criticism in the spirit of collective solidarity. Do not use personal blame, ask “how can WE resolve this?”
In the event that the issue cannot be dealt with amongst colleagues, the Grievance/Disciplinary Policy will apply.
All should manage actual or perceived conflicts of interest.
Drafted but not signed off by the team September 2017
