📩Email guide

This is a brief guide to email settings.

First a word on security

The most common ways of phishing for passwords is the suggestion in an email that you need to upgrade, clean out, confirm or otherwise login to page to access your emails. You will get *a lot* of these but unless Mat specifically tells you (probably on slack) to change any thing then just don't. And if you are ever ever unsure pick up the phone and ask Mat or another colleague.

Krystal's webmail server

TLDR;

https://thebristolcable.org:2096/ type you're email and password in there.

if its another mail client that asks for an imap/smtp its mail.thebristolcable.org

Full webmail description

The page to access webmail interface is at: https://thebristolcable.org/webmail

You are then sent to this page:

You want to press the left one and if that don't work press the right one, the firewall one is basically only useful in hotels and on public wifi's when the first doesn't work.

You then will have various options for showing you setup info, setting up autoresponders for holidays etc.

you probably 97% of the time wanna click the blue open button

In fact if you want you can go ahead and tick the tick box and if you ever do need those options they are in the CP logo here:

Exporting/importing your address book

If you have made use of the address book then you can export that by going to the old round cube and click contacts:

then press this green down arrow and save the contacts vcf file.

Open your brand new krystal emails and go to contacts on the left then import at the top

#

Then you get a dialogue box that has a few options but you can just click browse then import

Then hopefully you have email addresses.

Adding your name and signature to emails

To change what in the jargon is called your identity first click here:

Then click your email address on the left:

You can then add in a display name and organisation, this can be anything you like but probably useful to make it your name.

You can add in your signature into the box below. then once you press save you have your emails set up.

Password change

On krystal to change your password go to this page here.

Login with your email address like usual then you have an option to set a password.

If you get stuck Mat can change your password too.

Other guides

Configure your email clientKrystal Hosting

or for a specific mail client

Mail Clients - Krystal Hosting Knowledge Basehelp.krystal.io

General (i.e. on your phone or in mac mail)

Incoming Server Settings

• Server name : mail.thebristolcable.org

• Server type: IMAP

• Connection security: SSL/TLS

• Authentication method: Encrypted password (plain and Cram MD5 also supported)

• Port: 993

• User: full email address

• Password: Your email password

Outgoing (SMTP) server settings

• Server name : mail.thebristolcable.org

• Connection security: SSL/TLS

• Authentication method: Encrypted password (plain and Cram MD5 also supported)

• Port: 587

• User: full email address

• Password: Your email password